Frequently Asked Questions

General More Life Health Questions

HOW DO I GET THE FREE EBOOK / I CAN'T FIND THE EBOOK

Sign up HERE to receive my free 4-week exercise eBook for seniors.

If you've already signed up but can’t find the eBook, it may have ended up in another folder of your email account instead of your inbox. Be sure to check other folders. If you're still unable to find it, please email support@morelifehealth.com and a copy will be sent to you.

IS IT FREE TO SUBSCRIBE TO THE MAILING LIST?

Yes, it is absolutely free to subscribe. Click HERE to subscribe.

WHERE CAN I FIND THE EXERCISE VIDEOS AND HEALTH INFORMATION?

All categroised exercise videos are on the website page here or the YouTube channel.

All Health information can be found HERE.

CAN I WATCH THE EXERCISE VIDEOS ON MY TV?

Yes, you can! If you have a smart TV, you can watch the videos on the YouTube channel by clicking this link or by searching for "More Life Health."

DO YOU HAVE DVDs/CDs

No. All videos are available on my website and on the YouTube channel. Visit the website HERE or the channel HERE.

Resistance Band Questions

I HAVE A CUSTOMER SUPPORT INQUIRY ABOUT ORDERING A RESISTANCE BAND

Most resistance bands are now ordered through our official Amazon Store. However, some orders are still processed directly through the More Life Health website.

For any support questions, please first check your Amazon account for order details if purchased there. If you ordered through our website or need further help, email support@morelifehealth.com or reach out via our contact page HERE.

WHAT ARE TYPICAL DELIVERY TIMES?

Delivery times depend on where you placed your order:

  • Amazon Orders: Managed by Amazon’s fulfillment service. Most customers receive their items within the estimated window shown at checkout.
  • Website Orders: Orders placed on morelifehealth.com are shipped from Sydney, Australia, and typically arrive within 5–15 business days depending on your location.

For up-to-date information, check your Amazon Orders page or email support@morelifehealth.com. You can also contact us through our contact page HERE.

HOW DO I TRACK MY ORDER?

Tracking details are provided once your order ships:

  • Amazon Orders: Log in to your Amazon account and check the tracking link in your Orders page.
  • Website Orders: You’ll receive an email with a tracking link once your order has been dispatched from Sydney.

If you haven’t received your tracking details or need assistance, please email support@morelifehealth.com or reach us via the contact page HERE.

I HAVE A QUESTION ABOUT MY RESISTANCE BAND

For product-specific questions or help using your band safely and effectively, visit the More Life Health Exercise Library.

If your question relates to your order (Amazon or website), please email support@morelifehealth.com or reach out via the contact page HERE.

HOW DO I RETURN MY RESISTANCE BAND?

Returns depend on where you purchased:

  • Amazon Orders: Initiate your return directly through your Amazon Orders page. Amazon manages all returns and refunds for purchases made on their platform.
  • Website Orders: If you purchased directly from morelifehealth.com, please email support@morelifehealth.com with your order details, and our team will guide you through the return process.

You can also get in touch via our contact page HERE.

Specific Exercise Related Questions

AM I TOO OLD TO EXERCISE?

Of course not! Age is never a reason to avoid doing something.

Exercise is important for all ages, and you’re never too old to start something new, including exercise. No matter your age, you can achieve great results through physical activity.

Whatever your age, pursue what you enjoy and have fun doing it!

DO I NEED TO SEE MY DOCTOR BEFORE BEGINNING THE EXERCISES?

Yes, to give yourself peace of mind and ensure you get the all-clear before starting to exercise, be sure to see your doctor or health professional.

HOW MUCH EXERCISE SHOULD I DO EACH SESSION?

Everyone has different capabilities, and what’s right for one person may be different for another.

If you are new to exercise or haven’t worked out in some time, start with shorter sessions and gradually increase the duration over time.

For a good place to begin, sign up for the mailing list to receive the free 4-week exercise eBook. Click here to do that.

HOW FREQUENTLY SHOULD I EXERCISE?

Exercising three days per week allows for a rest day in between to recover from your workouts.

This approach is a great way to help your body get used to exercise without pushing yourself beyond your limits.

DO I NEED SPECIAL CLOTHING?

No - wear what you like; any comfortable clothing will be just fine. Some people feel more motivated when they dress up in exercise gear, so do what works best for you!

DO I NEED TO WEAR SHOES WHEN EXERCISING?

For safety reasons, wearing shoes is recommended. This is primarily to reduce the chances of slipping and to prevent injury if weights are being used, such as dropping them on your toes. However, it's not strictly necessary!

Many people prefer to do exercises without shoes, and there are benefits to going barefoot! Just use good judgment, and you’ll be just fine.

I recommend that everyone try to walk barefoot for some time each day, if possible, to reap the benefits. (See the feet exercise video for more information.)

I NOTICED YOU USE THE ARMRESTS IN SOME EXERCISES IN YOUR VIDEOS, MY CHAIR DOES NOT HAVE ARMRESTS, WHAT SHOULD I DO?

Although having armrests on your chair can make certain exercises more effective, they are not essential.

There are alternative ways to perform exercises that typically use armrests.

The most common exercise involving armrests is the triceps push. This can be done by pushing off the front of the chair, as demonstrated in the exercise provided here.

I SEE OTHERS DOING THE EXERCISES AND DOING SO WELL, I FEEL I AM NOT CAPABLE, WHAT SHOULD I DO?

You are more than capable of achieving great results with exercise. Everyone is! (Yes, everyone.) This includes you!

Stop comparing yourself to others. What matters is that you are making improvements, no matter how big or small. From now on, the only person you should compare yourself to is… you! Results will come! Consistency is the most important factor when it comes to exercise. Stay positive and stay consistent! It gets easier - stick with it!

WHAT SIZE OF ANKLE WEIGHTS DO I NEED?

What I recommend for ankle weights is to purchase adjustable ones. If you Google "adjustable ankle weights," you'll find a range of options, allowing you to start lighter and work your way up without needing multiple sets. The weights can be added or removed as needed.

I suggest starting with a lighter weight to learn the exercises, and when you find them too easy, you can gradually increase the weight over time.